Acura West

Excellent 4.9 Write Review
155 reviews on ReviewsiiTM | Latest review 6 years ago
Verified Customer
6 years ago

Excellent experience

Bought a new Acura over email from an email the dealership sent me on their inventory, we came to a price we both could live with and the deal was done. Terrence was helpful and did a fantastic job. When we picked up the car Debbie was very thorough with the explanations on the warranty, lease agreement and option for extending any warranty. Terrance went through the car with Nicola and myself and performed a deliver as I would have when I was selling cars, very thorough and made sure my wife understood what he was explaining. Seeing how this is around the 36th Honda/Acura vehicle it wasn’t like we are not familiar with the the product. Great car and great people, was a pleasure working with them.
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Verified Customer
6 years ago

Acura West met and exceeded my expectations!!

This was by far the best experience I have had buying a vehicle... Everyone was was so nice and helpful. They made me feel welcome and appreciated. Even my 8 year son an niece enjoyed their time at the dealership. We will definitely be back for service and when looking for our next vehicles!
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Verified Customer
6 years ago

Purchase of a “new to us” MDX

Absolutely awesome service! We were treated with respect every step of the way. Terrance was fantastic and even called us after a week to check in. Top notch!
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Verified Customer
6 years ago

Set up

Terrence spent nearly two hours setting up the car to do what I wanted it to do, and followed up afterward with reply to questions that came up later. Dry helpful.
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Verified Customer
6 years ago

Acura West great customer service.

Very impressed with the service. When I walked in the staff would greet me by name as if I had been a customer for years. I was very impressed with my test drive of the RDX. I told Dylan I was not planning on buying at this time but that was fine with him and I was very impressed with this vehicle. All the staff treated me very well reception, sales, and parts.
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