Bank Street Kia

We decided to purchase a KIA Soul and decided to look in Ottawa after having a very unpleasant experience at the dealership in Cornwall, Ont., our hometown. Right from the beginning, both Moe and Joe were very professional, pleasant to deal with, not pushy at all but made it abundantly clear that they wanted to provide us with what we were looking for. Joe made the sale and even came in on his day off to ensure that we were satisfied with his service and the vehicle itself. I have recommended this dealership to many others. If we ever want another KIA in the future, we will definitely return to Bank St. KIA.

Professional , quick, no hassle, all done as promised - no games or waste of time with these guys, they play straight & fair. Blow the other dealership I visited - Orleans - straight out of the water. See you guys for service - will be happy to drive the extra miles.

I would recommend the sales and finance department at this location. They were friendly, efficient, helpful and very kind!

I purchased a used vehicle from Bank Street Kia in May 2015. It was by far the worst car buying experience I have had. The whole experience, start to finish was awful. First, when I picked up my vehicle, it was filthy inside and out. They didn't even bother to clean it. The tank was empty, the sales person had to leave me waiting so he could go put a measly $10 into the tank - it wasn't even full. I had them include winter tires on rims and only recently I found out that they gave me the wrong size for my vehicle. This caused damage to my vehicle that I had to replace. I made the mistake of trusting the dealership that they would give me a set of tires and rims that fit my car and not tires means for a bigger vehicle. In talking to their sister dealership Bank Street Hyundai they confirmed that Kia grossly overcharged me for the used vehicle. A horrible experience. They're a bunch of crooks.

During most of this experience we dealt with Moody. He was extremely helpful and informative. The test drive he took us on in the 2017 KIA Sportage should be the industry standard. Well done.