Verified Customer
9 years ago
Anti Rust System
I have not been fully informed on the required oil change intervals, I have purchased the anti-rust system and offered free life time oil change, but I was thinking it is going to be every 3 months, however later I have been informed that now it is every 6 months, If I knew this information before hand I might consider not to buy the anti rust system.
Verified Customer
9 years ago
Very quick service
They know how to take care of the customer. They always are on time and explain what they did.
9 years ago
EXcellent after sales
This review is for MOE for excellent after sales service. I bought a new 2016 KIA SOUL LUXURY from MOE and JOE about 3months ago. When cleaning the interior yesterday I noticed a crack in the drivers side door panel. My first reaction was well after 3 months you are out of luck, but nothing ventured so I contacted MOE he inspected the crack and agreed to replace the panel no drama. Now I have dealt with other dealers who would have said no way after this time. This is my second car from MOE and my third from the Dilawri group I will have no hesitation going to KIA again when it is time to trade
Verified Customer
9 years ago
Good, except we never talked about the total of the car
Like the car, he knew what I wanted. I just don't like how I didn't know the total of the car after taxes until I signed the papers
Verified Customer
9 years ago
we are really enjoying it.
The service department is great. Very polite and helpful. We have not have our vehicle long enough for even our first servincing.
