Fusion Auto Sales

Excellent 4.9 Write Review
337 reviews on ReviewsiiTM | Latest review 6 years ago
Verified Customer
6 years ago

Fusion Auto Sales is amazing.

Another amazing experience. In my situation, there was a challenge and Randy stepped up to the plate and knocked it out of the park. Randy and everyone treat their customers like family. Thank you so much Fusion Auto Sales.
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Verified Customer
6 years ago

Fusion Auto Sales goes over and above once again!!

I just bought my 2nd car through Fusion Auto Sales. And just like the first time, Randy and Tom went over and above for me. They make the grueling experience of finding the perfect car a breeze. Thank you guys!!
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6 years ago

Best all around dealership

We went to the dealership looking for a good used car when the owner Tom came out and spent a bit of time with us and helped pick out a car. He listened to us as what we needed and suggested a car and i love it. Everyone was very helpful and as my work hours vary they were more than happy to stay beyond closing to wait for me to come and pick up the car. Randy was very helpful and explained everything to me to a tee These people will go above and beyond to see you smile and happy If you need a good reliable and affordable vehicle this is the team you want on your side. I will for sure be buying my next vehicle from them as well thank you all very much I'm very happy with my car
Reply from: Fusion Auto Sales
Thank you Ken. We are very glad that we were able to help get you into a vehicle that you are happy with. We hope to continue giving you great service and keep you, your family and friends happy for years to come. Thank you for your business! Sabrina Mosey
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Verified Customer
6 years ago

Totally awesome good people friendly service

Made my car shopping experience awesome good salesmanship friendly and more than helpful good financing rates awesome in-house warranties made to fit my needs which made my experience that much better special thanks to Tom and Randy
Reply from: Fusion Auto Sales
Lorne I hope that your daughter was happy with your selection. It would have been fun to see the look on her face when she first saw the Cadillac. Thank you for trusting us to handle your purchase, finance and warranty needs. Tom
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Verified Customer
6 years ago

Terrible

I've had horrible experience with fusion for a few months brought my vehicle in multiple times that cost me each time when supposedly was supposed to be covered by warranty and now I have only owned this vehicle for under a year and the motor started to make noise I called Tom and Jeremy and they refused to help so I brought it to a shop in town and they wanted to do a diagnosis on it and the motor blew so now I'm stuck with 9000 in expenses out of my pocket!!!!!!!! And no help what so ever for Tom or Jeremy, I would not recommend them or the warranty they sell!!!!
Reply from: Fusion Auto Sales
Johan Let's get the facts straight. You contacted Jeramy and thought that you transmission problems. You kept driving the vehicle, You called me and said that the vehicle was making a noise and I advised you to stop driving it. I gave you the name of a shop in Leamington to look at it. You drove the vehicle to your relatives house.. Last we spoke, 2 weeks ago, you were on your way here to the dealership to talk about how we could work together to figure out a solution. You didn't show up or call and this is the first that we've heard from you. I'd like to remind you that you made the smart decision to purchase extended warranty but put 30,000 kilometers on the vehicle and it unfortunately expired. Otherwise, a lot of the repairs would have been covered. I would still like to work with you and urge you to contact me. I am sorry for the situation that you're in but to blame us for everything is not fair. In closing, I would like the remind you of the 5 star review that you gave us at the time of sale when we helped you out of another tough situation that you found yourself in. GREAT 2nd Experience Reviewer JOHAN. Date Completed August 09, 2017 Rating Description Jeremy and his team did an awesome job with getting us the vehicle we need and explained everything with great detail Please call me. Tom

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