Verified Customer
7 years ago
Low knowledge level
Good experience, vehicle purchased. Sabrina was pleasant but not confident. I had to ask multiple times for the same information that in each case wasn't fully answered.
Tim / Tom the owner had more knowledge but even he couldn't help me find the dip stick for the transmission fluid (no manual vehicles have one) and he told me the key to the vehicle doesn't have a chip (cheap to purchase a second (they're 150$ and chipped).
Thank you for your time - a little more knowledge of the vehicle would have made me more comfortable making a purchase from your team.
Jon
Reply from: Fusion Auto Sales 7 years ago
Hi John,
Thanks for your review. I agree with you, my confidence was lacking when you came into look at the truck. If I believe that I’m not 100% sure with any questions or information I like to double check with someone who is. What I do lack in experience/confidence, I try to make up with getting my customers great deals and making sure they are happy with the vehicle when they come in. I’m glad we were able to get the truck up on a hoist to make sure you were satisfied with it all the way around. Thank you for your business and we hope you enjoy your truck!
Sabrina Mosey
Staff Dealt With
Verified Customer
7 years ago
Honest, no pressure, and no hassle purchase
After providing a detailed description of the type of car I wanted, Tom at Fusion was honest in his feedback and diligent in providing weekly updates as new cars became available. He never pressured me into a sale. And when the right car came along, it was a no hassle purchase. I was provided with a car proof and all the information related to extended warranty and service. I definitely would do business with Fusion again and highly recommend this business to anyone looking to purchase a pre-owned vehicle.
Reply from: Fusion Auto Sales 7 years ago
Jenny
Thanks for sticking with me. I'm glad that the right one finally came along. Enjoy the all wheel drive this weekend!
Tom
Staff Dealt With
Verified Customer
7 years ago
Professional, quick and not pushy. Buying was a breeze.
I had my eyes set on a vehicle online. It was not from a huge dealership and sometimes that can be cause for alarm. You never know if the dealer will be shady in business practices. Let me tell you... These guys are the real deal. Prompt and professional until the moment I drove away in my new Lincoln. They even offer a variety of aftermarket warranty plans to cater to your needs and I was happy to be worry free. Highly recommend Jeramy and the team. I feel I made an investment that will be stood behind. Keep up the good work!!!!
Reply from: Fusion Auto Sales 7 years ago
Keith
I am so glad that you had an excellent experience. It's our moto " Your're going to like they way we deal" casual but professional and best off all no games. Enjoy that beautiful and sporty Lincoln.
Thanks again and Merry Christmas
Jeramy
Staff Dealt With
Verified Customer
7 years ago
Our experience was very knowledgeable.
My husband and I came in and looked for a car and the gentleman helped us very helpful and we were very grateful for the surface that we got. We have an excellent car thank you.
Reply from: Fusion Auto Sales 7 years ago
Henry and Meghan
I am very glad that you are happy with your choice, I hope you enjoy your new vehicle and suits your needs you were looking for.
Thank you again and Merry Christmas
Jeramy
Reply from: Fusion Auto Sales 7 years ago
Henry and Meghan
I am very glad that you are happy with your choice, I hope you enjoy your new vehicle and suits your needs you were looking for.
Thank you again and Merry Christmas
Jeramy
Staff Dealt With
Verified Customer
7 years ago
Outstanding experience
Fusion Auto Sales deserves a consideration from all pre- owned car buyers in Ontario .
If you want a thoughtful approach to your car needs handled In a professional manner they should be your choice.
Reply from: Fusion Auto Sales 7 years ago
Bob and Jayne
Thank you again for putting your trust in me with your recent purchase as well as the 3 previous vehicles. It says a lot when customers come back time after time and I am honoured that you keep giving me the opportunity to take care of your vehicle needs. I’m sure that the Venza will do everything that you want it to.
Merry Christmas
Staff Dealt With
