Verified Customer
9 years ago
Great vehicle, great experience
We went looking for a used vehicle to replace our older Dodge Caliber as we’ve had nothing but issues with the vehicle since purchased. We put Race Auto Group on our visit list as well as a few other dealerships. We don’t like being pressured or forced into purchasing a vehicle and were pleasantly surprised at how Race Auto operates. They don’t work on commission so while they may have sales targets of some kind, they don’t make direct commission on a sale. This means that the regular pressure tactics and up-sales are non existent here. Dawn was very helpful and based on a few questions knew exactly what type of car we were looking for and pointed out several on the lot we could test drive that matched our price range, vehicle comfort level and requirements. She even had another vehicle of the same type ready for us to try when we brought the other one back from a test drive. It was just a pleasant all around experience.
We ended up getting a very good trade in value for our current car and a new interest rate that was half of what we were paying previously. You simply cannot pass on a deal like that!
We had one small issue with the vehicle which the dealership traced to a faulty fuse. There is no way Race could have known about this so I don’t hold them accountable for the problem. Luckily, there were still several years worth of warranty left on the vehicle so the repairs are covered.
I highly recommend Race to anyone looking to purchase a gently used vehicle. Almost all of the cars we saw were within the past 2 years and were in great condition. I absolutely love our Hyundai Accent. It is fun to drive, great to look at, and was at a price that would be tough to beat!
Staff Dealt With
Verified Customer
9 years ago
Wonderful people to deal with.
Even thou I did not have the best credit they worked very hard to get me into a vehicle that is both safe and affordable .The Truro sales team is wonderful and I have recommend them to a number of people. Thank you for everything that you do.
Staff Dealt With
Verified Customer
9 years ago
Nice bunch of people to work with
The girls worked hard to get me approved for a trade in, despite me bugging them every day. They were patient and explained the process very thorough!
Staff Dealt With
Verified Customer
9 years ago
Great customer service
Dave evans was very helpful, he explained everything and i got my car the same day. I recommend race auto to anyone whos looking for a car:)
Verified Customer
9 years ago
Excellent
Have been very pleased with our service. Dealing with Race Auto has been great and Erin was good to us from the start.
Staff Dealt With