Verified Customer
1 decade ago
Good but too many hands in the pot
Felt there was too many people handling my application, Poor communication, I was told vehicle would be ready early the following week and I get a phone call 30 mins later saying it was ready.
Saleperson who completed final paperwork, sat at his desk eating corn nuts while going over the paper work. I found this very unprofessional.
I am happy with my purchase overall, detailing was poor when picked it up
Staff Dealt With
Verified Customer
1 decade ago
Good deal, so-so experience afterward
Buying car was a pleasure. When I went to pick it up they seemed like they didn't really care. I also called a couple of days later about an owner's manual for my vehicle, and basically they really didn't care much. I felt I got a really good deal, but service after the fact was disappointing.
Staff Dealt With
Verified Customer
1 decade ago
Service
Sales staff were very polite.
More contact with me would have been a bonus regrading an update on when my car would be ready.
I was told that the repair on my car would be looked at on Wednesday and then told maybe Thurs..
I was not updated and I had to keep making calls to the dealership to know when it would possibly be ready and when I should put insurance on the car.
I was not aware that I had to provide license plates for the car.
More personal - one on one contact and information is what buyers like in salespeople and I did not feel that I was a priority.
Staff Dealt With
Verified Customer
1 decade ago
Treated me with respect and worked hard to get me financing for my dream car!
Peter was a great guy to work with in getting this new car. He made each step along the way easy. Getting financing was the big issue and he did it! Thank you so much for being so professional and funny (humor is key with me !) I would buy again from this dealership.
Staff Dealt With
Verified Customer
1 decade ago
The Haldimand Motors staff is extremely helpful and so nice to do business with.
I purchased a black, 2012 Chevy Cruze. I took it for 2 test drives before doing the official hand shake with George Byleveld. He was kind and very helpful to myself and my husband in the decision to purchase this car. We went over all the details of the car and he took us out to assess the car before we left to make sure that when I pick it up, it will be exactly how I want it. I couldn't be more happy with my experience. Thank you George & Haldimand Motors!
Staff Dealt With
