Verified Customer
1 year ago
Routine warranty follow up, recall....
Factory recall of potential wiring harness issues....appt set up, work done, had to go back because of some missed bolts not being put back on..no biggie....every pencil has an eraser
Reply from: North Battleford Toyota
Boyd, we greatly appreciate your loyalty and that you took the time to write a review. Your comment about the pencil & eraser made us chuckle. It is unfortunate that the bolts got missed; shouldn't have happened. As humans, we do make mistakes and we thank you for your understanding patience! Thank you for 'riding with Rainbow'.
Staff Dealt With
Verified Customer
2 years ago
Had a regular scheduled maintenance checkup before leaving on holidays - not much to say about that sort of thing.
Treated very good. Everyone friendly. Given a ride home while vehicle worked on - which is totally appreciated.. Work completed in a timely manner.
Reply from: North Battleford Toyota
Good planning on your part Gloria to have your vehicle serviced before heading out on holidays. As you know, regular maintenance keeps your Toyota performing at its optimum. We know sometimes the service appointment can take awhile and rather than have you wait here, we're glad to offer our shuttle service for your convenience. Thank you for your wonderful review and enjoy your holidays!
Staff Dealt With
Verified Customer
2 years ago
Wonderful!
As always Rainbow Toyota in North Battleford was wonderful! They are so professional, kind, caring and helpful. I appreciate them so much!
Reply from: North Battleford Toyota
Thank you Debbie! We appreciate your continued loyalty and are happy to hear that we continue to meet your needs and expectations. Thank you for 'riding with Rainbow.'
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Verified Customer
2 years ago
Excellent!
Received an oil change on our Rav4 and replacement of the bright light bulbs. They contacted us before they did the replacement, provide transportation to and from work. Everyone is very friendly.
Reply from: North Battleford Toyota
Thank you Mary for taking the time to write your complimentary review. We value our wonderful customers like you! We hope that every visit is as stress free, comfortable and convenient as possible. Our shuttle service driven by our friendly driver, Billy helps us accomplish a part of that. Thank you for 'riding with Rainbow'.
Staff Dealt With
Verified Customer
2 years ago
Did not meet expectations.
Did not meet expectations. Not meet what they promise. Not a good standard. Staff is nice tho. Not even close to expectation what they promise.
Reply from: North Battleford Toyota
Gurwinder, so sorry you weren't satisfied with your service appointment. I would suggest that you discuss your issues with your sales advisor or our general manager so we can attempt to resolve your concerns. This is not the type of feedback we like to hear; however it gives us the opportunity to learn and do better. Thank you for input.
Staff Dealt With
