Verified Customer
3 years ago
Rainbow was very good to work with
All vehicle companies have made buying a vehicle confusing and I feel you really need to understand your deal my purchase went up over agreed price because of different extra charges like that theft $299 and if I don’t want to purchase extended warranty Should be a simple answer yes or no and that’s the end of it but all companies are guilty I m a cattle and grain farmer so I buy or trade farm equipment often and I feel much simpler and less confusing buying a tractor then a pick up truck
Reply from: North Battleford Toyota
It's concerning that you found your purchase experience confusing. You are right that it should be straight forward. At this point, what I would suggest is that if you still have questions, you call Darcy, our business manager anytime for clarification. We take all reviews seriously. Rainbow Toyota is taking steps to ensure that all purchasing experiences are more comfortable in the future. Thank you for your honest opinion and input Dwayne.
Staff Dealt With
Verified Customer
3 years ago
Awesome, staff always great to work with.
Routine maintenance. Fixed the remote that was not working. Details of what was checked and the status of those items. Informed me of my approximate time of my next maintenance appointment. Always courteous. More than willing to answer any questions.
Reply from: North Battleford Toyota
Our service advisors do an incredible job of explaining services to our customers which helps them understand better what is being done and why. We're glad to see that you are using your Extended Care Protection services as they are meant to be used. Thank you for giving your review Lorna and we'll see you at your next scheduled maintenance.
Staff Dealt With
Verified Customer
3 years ago
Excellent service ?at Rainbow Toyota
Maintenance and oil change and check all fluids levels and other air in tires , all checked ✔okay ?
Reply from: North Battleford Toyota
Thank you for taking the time to give us a review Larry - much appreciated! Obviously you are quite aware of how important regular vehicle maintenance is and your dedication will help keep your Tacoma running smoothly for many years to come. We're always happy to see you.
Staff Dealt With
Verified Customer
3 years ago
It’s always exciting to purchase a new vehicle.
I purchased a 2021 Toyota Highlander Platinum from Richard Micknik… ? …I had talked about it for 1 1/2 years, the service is good at Rainbow Toyota. Richard was patient & explained features to me with great patience. I had excellent service & had a reliable vehicle, & I expect Rainbow Toyota to keep me safe in the future on the road. ?
Reply from: North Battleford Toyota
Richard is very knowledgeable about the Toyota brand and loves to share his knowledge with prospective and long term customers so that they too, understand their vehicle better. Of course Darlene, we are always going to be here to help you with whatever we can! Thank you for taking the time to write a review. We are pleased to know that your experience has been a positive one Darlene.
Staff Dealt With
Verified Customer
3 years ago
As always prompt, helpful service.
This service was longer than usual as when it was due the temperature was -40. The heater would not function but the engine started easily. Rather than risk driving with no heat and not needing the car I waited until the outside temperature was over zero. The car again started easily and the heater was also working. All I did was top up the antifreeze. I reported the malfunction and this was checked as part of the service. Like me the service could not find any reason for the malfunction. Next winter I will make sure the antifreeze is topped off.
Reply from: North Battleford Toyota
Sometimes it is a bit difficult to diagnose an issue especially if it isn't active when the problem is being checked. Be assured, our qualified mechanics will persistently look for a solution. We want you to be safe and want your Toyota vehicle to live up to its renowned reliability reputation. Thank you for your honest review Antony and thank you for being a loyal Rainbow Toyota customer.
Staff Dealt With
