North Battleford Toyota

Excellent 4.8 Write Review
505 reviews on ReviewsiiTM | Latest review 4 years ago
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Verified Customer
4 years ago

24k Service

The service representative was polite, respectful and friendly. The service done was completed in a timely manner and I was informed of what was done. A very positive experience as per usual.
Reply from: North Battleford Toyota
Our service advisors are naturally friendly and pleasant and it shows with the relationships they have with their customers - like you, Charles! Thank you so much for taking the time to do your review.
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Verified Customer
4 years ago

As always, the Toyota staff are always so kind and pleasant. They're wonderful!

The staff is just so efficient and I appreciate them so much. I only have one question/problem (that has nothing to do with the customer service) - I had broken my last block heater plug -in because it was so difficult to plug in that I'm sure it was me who broke 2 of the wires trying to unplug it from my extension cord. Rainbow Toyota put a new plug- in on. I was hopeful that I would be able to plug that one into an extension cord more easily, but it's even worse than the last one - can't plug it in at all. I have 6 extension cords at the house - some newer, some older - can't plug it into any. Wondered if there is some attachment or something that can be done?
Reply from: North Battleford Toyota
Thank you Debbie for taking time to complete your review. Your input helps us strive to do better and better. On that note, our service manager will be calling you personally to discuss your issue and possible solutions. Thanks again for being such a loyal and valued customer!
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Verified Customer
4 years ago

Great service and staff

We purchased our 2016 4 Runner from Rainbow and have serviced the vehicle there since. Always pleased with their prompt service and friendly staff.
Reply from: North Battleford Toyota
Thank you for taking the time to write a review Kim. Your input helps us to gauge how we're doing. We are so happy that your service experience meets your expectations. We look forward to seeing you at your next service.
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Verified Customer
4 years ago

Always a pleasure

The staff and service is always top notch. Would and always have recommended Rainbow Toyota for sales and service. ?????
Reply from: North Battleford Toyota
Here at Rainbow Toyota, we value our loyal customers like you Gerald and always strive to make each visit a pleasant one. Our service advisors listen carefully to understand what issues are happening with the customer's vehicle, relaying the information to our highly qualified technicians and once the issue is identified, our advisors go over that information with the customer before work begins. Communication is key to success. Thank you for your gracious review and we look forward to seeing you at your next service Gerald.
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Verified Customer
4 years ago

Great place to get a car or service

Got my first vehicle here. Really great staff from the service, sales and management. Kind and really helpful with questions I asked to them.
Reply from: North Battleford Toyota
Serving you is always such a pleasure Nikko. We appreciate you taking the time to write such a glowing review and always welcome your feedback. Remember, the customer lounge is always well stocked and has free WIFI while your vehicle servicing is being done or we have our shuttle van available to take you where you need to go.
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