Verified Customer
1 year ago
No problems
Beautiful vehicle, excellent sales personel. Transaction went uneventfully. Nothing further to report.Nothing further to report.Nothing further to report.Nothing further to report.
Reply from: North Battleford Toyota
Brenda is an excellent product advisor - she know our Toyota lineup very well and is able to share that information well with her customers. She treats her customers like friends and values her association with each and every one. We are so glad that your vehicle delivery met and exceeded your expectations Dr. Jeffrey. Thank you for taking the time to write such a positive review and thank you for loyally "riding with Rainbow"!
Staff Dealt With
Verified Customer
1 year ago
Great introduction to a nice vehicle from Brian, my salesman.
Brian and Darcy (finance) were very professional and helpful. Brian explained all the features of the Corolla Cross and I left with a huge smile on my face and a full tank of gas. I drove home and found the vehicle to be very responsive and energy efficient. Looking forward to years of enjoyment.
Reply from: North Battleford Toyota
Congratulations on the purchase of your new Toyota vehicle! The vehicle delivery procedure is meant to make you as familiar with your new vehicle as possible. Although it is very thorough, sometimes it takes time to familiarize yourself with all the technology so remember we are always available to answer any questions you may have. Thank you David for your review and thank you for "riding with Rainbow"!
Staff Dealt With
Verified Customer
1 year ago
Service
Attended for Regular Maintenance, it was easy to get a service appointment booking, staff were prompt and the service was completed quickly and completely.
Reply from: North Battleford Toyota
It's obvious you care a great deal about your vehicle's performance by following the suggested maintenance schedule. Our service team does their very best to have appointments proceed and finish on time every time. Thank you for your positive review. We appreciate you taking the time to do so and look forward to your next visit. Meanwhile, travel safely and enjoy the summer!
Staff Dealt With
Verified Customer
1 year ago
quick and best dealership
It was amazing experience with Rainbow Toyota. customer Service was fast and quick. Staff is friendly and knowledgeable about vehicles.
Reply from: North Battleford Toyota
Thank you for the 5 star review Ravi. We hope you are enjoying your new Toyota Rav4 Hybrid with the benefits of both electric and gas. Your product advisor, Brenda and our Financial Service Manager, Darcy have a lot of combined expertise with our Toyota brand. That certainly helps with efficiency! Thank you for "riding with Rainbow" and remember, we're always here for you if you have any questions.
Staff Dealt With
Verified Customer
1 year ago
excellent work, communication issue
Hi. This service visit was to have a windshield replaced. There was a wait of several months for the new windshield ( a supply chain issue, one assumes) and then a communication issue about when it arrived. This was not a crisis but the did result in a delay. I am very happy with the new windshield and the speed and service on the day of the repair.
Reply from: North Battleford Toyota
Good morning Joan, we apologize for the wait of getting your windshield (you are correct that it was a supply issue and beyond our control) however, the communication issue is totally on us. We will strive to do better in the future. We are glad that the day of the replacement went smoothly. Thank you for your review. Insights from our customers always help us to improve.
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