Verified Customer
1 year ago
Service
Attended for Regular Maintenance, it was easy to get a service appointment booking, staff were prompt and the service was completed quickly and completely.
Reply from: North Battleford Toyota
It's obvious you care a great deal about your vehicle's performance by following the suggested maintenance schedule. Our service team does their very best to have appointments proceed and finish on time every time. Thank you for your positive review. We appreciate you taking the time to do so and look forward to your next visit. Meanwhile, travel safely and enjoy the summer!
Staff Dealt With
Verified Customer
1 year ago
quick and best dealership
It was amazing experience with Rainbow Toyota. customer Service was fast and quick. Staff is friendly and knowledgeable about vehicles.
Reply from: North Battleford Toyota
Thank you for the 5 star review Ravi. We hope you are enjoying your new Toyota Rav4 Hybrid with the benefits of both electric and gas. Your product advisor, Brenda and our Financial Service Manager, Darcy have a lot of combined expertise with our Toyota brand. That certainly helps with efficiency! Thank you for "riding with Rainbow" and remember, we're always here for you if you have any questions.
Staff Dealt With
Verified Customer
1 year ago
excellent work, communication issue
Hi. This service visit was to have a windshield replaced. There was a wait of several months for the new windshield ( a supply chain issue, one assumes) and then a communication issue about when it arrived. This was not a crisis but the did result in a delay. I am very happy with the new windshield and the speed and service on the day of the repair.
Reply from: North Battleford Toyota
Good morning Joan, we apologize for the wait of getting your windshield (you are correct that it was a supply issue and beyond our control) however, the communication issue is totally on us. We will strive to do better in the future. We are glad that the day of the replacement went smoothly. Thank you for your review. Insights from our customers always help us to improve.
Staff Dealt With
Verified Customer
1 year ago
Everyone was friendly and helpful.
Purchase of a new vehicle, and additional options. Then setting up financing. Great skill sets everyone had, and they went out of their way to be helpful.
Reply from: North Battleford Toyota
It's surprising what is involved in purchasing a vehicle from start to finish. Our sales advisors and financial service manager take pride in knowing our products. In fact, they do regular knowledge upgrading to stay on top of things. We're so pleased that your experience Graham was a positive one. Thank you for your glowing review and for 'riding with Rainbow'.
Staff Dealt With
Verified Customer
1 year ago
Service department is great
Oil change completed. Service dept informed me what was happening and what parts my car requires and looked after my needs. Service completed on time and everyone is so friendly
Reply from: North Battleford Toyota
It's always a pleasure to meet and exceed customer expectations. Our service advisors do their best to explain every part of your service appointment and isn't it nice when nothing unexpected throws off the time schedule. We look forward to seeing you at your next scheduled appointment Dwayne. We appreciate you sharing your review. Thank you for 'riding with Rainbow'.
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