Verified Customer
4 years ago
Efficient
It was quick and I was lucky they were able to do it the day I called. The staff were as always cheerful, polite and extremely competent.
Reply from: North Battleford Toyota
Rainbow Toyota's knowledgeable and friendly advisors always try to accommodate our customers whenever possible. We're so glad we were able to get you in at your convenience. Thank you Charles for your continued loyalty and taking the time to write a review.
Staff Dealt With
Verified Customer
4 years ago
Excellent
Pleased with the service with the sales and done a real good job on setting up and explaining my vehicle up to me very informative
Reply from: North Battleford Toyota
Brenda knows how important it is for vehicle owners to be familiar with the various features in their new vehicle. Technology being what it is today, changes are always happening. Thank you Gerald for taking the time to write a review. We're always here to help you if you need a refresher on any feature of your vehicle!
Staff Dealt With
Verified Customer
4 years ago
Change winter tires to summer tires
Every one was very friendly and pleasant. It was done faster than I expected. I was treated with respect .
Reply from: North Battleford Toyota
Isn't it always nice when things go ahead of schedule? Changing those winter tires to summer tires definitely means spring is sprung! We're glad that you are taking advantage using our customer tire storage offer - it is so convenient to have them right here when you book your appointment. Thank you for your review Edward. We look forward to seeing you at your next maintenance appointment.
Staff Dealt With
Verified Customer
4 years ago
24k Service
The service representative was polite, respectful and friendly. The service done was completed in a timely manner and I was informed of what was done. A very positive experience as per usual.
Reply from: North Battleford Toyota
Our service advisors are naturally friendly and pleasant and it shows with the relationships they have with their customers - like you, Charles! Thank you so much for taking the time to do your review.
Staff Dealt With
Verified Customer
4 years ago
As always, the Toyota staff are always so kind and pleasant. They're wonderful!
The staff is just so efficient and I appreciate them so much. I only have one question/problem (that has nothing to do with the customer service) - I had broken my last block heater plug -in because it was so difficult to plug in that I'm sure it was me who broke 2 of the wires trying to unplug it from my extension cord. Rainbow Toyota put a new plug- in on. I was hopeful that I would be able to plug that one into an extension cord more easily, but it's even worse than the last one - can't plug it in at all. I have 6 extension cords at the house - some newer, some older - can't plug it into any. Wondered if there is some attachment or something that can be done?
Reply from: North Battleford Toyota
Thank you Debbie for taking time to complete your review. Your input helps us strive to do better and better. On that note, our service manager will be calling you personally to discuss your issue and possible solutions. Thanks again for being such a loyal and valued customer!
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