Verified Customer
6 years ago
Easy and satistactory
The staff were respectful, polite, helpful, friendly and professional. I asked to rotate the tires of my highlander and they did it very well and quickly. They were open to questions and explained every things clearly.
Reply from: North Battleford Toyota
We're very happy to have you settled into our community. Our service department strives to accomodate our customers as much as possible and make sure they understand the care and maintenance of their vehicle. We want your Highlander to last you a long time and with the proper maintenance, it sure to do so! Thank you for your continued support.
Staff Dealt With
Verified Customer
6 years ago
It was great service and great people
Brenda the sales woman was awesome, the finance guy was also great! They were very accommodating! I would recommend them to other people
Reply from: North Battleford Toyota
Excellent choice of the 2018 Corolla SE in Alpine White - you are going to look so good behind the wheel and have so much enjoyment from your new ride! Your incredible sense of humor has been appreciated by all of us here at Rainbow Toyota (still chuckling over the arm & leg reference). Thank you for your kind review. Any questions or concerns, we are only a call away.
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Verified Customer
6 years ago
Frustrated with the service department.
Routine maintenance with too low of kilometers to change the oil before it being a year since it was last changed. It would have been due in September and my maintenance appointment was in July and there was no way I was going to put on 11000 kilometers before September. When picking up my vehicle I was told we have to get you back on track with your oil changes. During this service they did do the oil change only because I talked to a lady inside the dealership about how frustrated I was when I they wouldn't change the oil because the year wasn't up being from out of town and not reaching the kilometers anyways I didnt see the big deal.
Reply from: North Battleford Toyota
Our service advisors are trained to follow Toyota's recommended service schedule because it is in the best interests of our customer however, we acknowledge that some people prefer to do things differently and we should always consider this too. We will strive to be more sensitive to that. Thank you for your feedback. It helps us to address the things we need to improve upon. We look forward to your next visit.
Staff Dealt With
6 years ago
Excellent Service
Received excellent service from the Service Department. Above & beyond my expectations!!! Will never take our vehicles anywhere else.
Reply from: North Battleford Toyota
Melynn, we are so pleased that you and Aaron feel that you are treated so well when you come for service. It is loyal customers like you that make our business what it is! Thank so much!
Verified Customer
6 years ago
Helpful and knowledgeable, awesome
Service always wows me. Always happy with the results had a lot of service work done on tires, damages and overall checkups. They are great
Reply from: North Battleford Toyota
Having the right tires is so important to your driving experience and we're glad we were able to assist you with that. Keep in mind, that we offer tire storage at a nominal fee for your convenience. Thank you for choosing Rainbow Toyota!
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