2 months ago
Emergency service provided on very short notice
Car was making noises on uneven roads and
rattling on hitting large potholes. Since I had important appointment 100 on away next day I was worried it might be unsafe to drive. My usual service advisor Marlinda thankfully came to the rescue and got the car repaired within hours. I had dealings with service, body shop and sales ( Mr. Jugal who professionally sold me my leased car at end of lease) and accounts and parts department and all provided professional outstanding service. I strongly recommend this dealership
Staff Dealt With
3 months ago
Cameron Girard is the best at service department
Wish every Dealer was like this one in 2017 I bought my brand new Chevy taho from this Dealer ship and I'm coming for service on regular basis and I bought my brand new 2024 corvette from Nurs Chevy Dealer as well and now I'm bringing both of my favorite vehicles to the best place for service I'll never take it to the other place Thanks to Cameron Girard to his professional and friendly reputation I'm keep coming here and advice every family and friends to come over at Nurs Chevy Dealer
Reply from: WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac
Tom - We can't thank you enough for choosing Nurse and recommending that your friend and family visit us too! We appreciate your kind words about your experiences with Cameron and the Service Team.
6 months ago
Appointment times don’t matter
Dropped car off night before for a 7:40 am appointment, generic notification at 9:50 am acknowledging my car is there.
3 phone calls and a text message still unable to reach my service advisor. Finally called back 1.5 hrs later saying they haven’t even looked at my car.
Drove by at 1:30pm (6 hrs after scheduled appointment) and my car was still sitting in the spot I left it in.
Why do we book appointment times if they can’t even see your car to diagnose an issue within 6 hrs?
Customer service has really fallen off over the last few years. If the little things count, they’re really missing the mark.
Staff Dealt With
7 months ago
Wish all Dealerships were like this.
Cameron was very helpful, a real pro helped me navigate the system , and issue resolved . Hope all your employees are like Cameron,!
9 months ago
Excellent service from Anastasia.
We recently purchased a new Traverse from Nurse Chevrolet. We are really happy with the vehicle and Anastasia was honest, transparent and responsive throughout the whole process. We will definitely call Anastasia the next time we want to buy a new vehicle.
Staff Dealt With
