Verified Customer
9 years ago
They tried but vehical is still not fixed
After 3 attempts the issue was still not fixed and i finally made a decision to take the vehicle elsewhere. The team at Nurse were accommodating but i felt they were not familiar enough with the vehicle. 1K later vehicle still had the issue, now its either spend more money or trade the vehicle.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Daniel,
Thank you for taking the time to provide feedback regarding your recent experience in our Service Department and your multiple visits. I'm sorry to hear about your multiple visits for the same issue. Our factory-trained technicians have extensive training and experience working on Saturn vehicles (some of them came from a local Saturn dealership). However, I am passing along your concern to Guy Letourneau, our Service Manager, who will reach out to you tomorrow (Thursday) to discuss your experiences. Thank you again.
Staff Dealt With
Verified Customer
9 years ago
Very pleased with the service we received
Our service technician, Ron Brace did an amazing job at fixing the issue with our vehicle. The staff that booked our vehicle in were very friendly and accommodating! Thank you
Staff Dealt With
Verified Customer
9 years ago
Fast, cordial and complete!
On top of the requested oil change, I got a vehicle check-up and car cleaning as well.
We were promptly taken care of and everything was done fast.
Staff Dealt With
Verified Customer
9 years ago
great work,great service,great customer relations
A/c work done, Kevin Thornton was great, service was great, price was good. All in all great experience, Keep it up.
Staff Dealt With
Verified Customer
9 years ago
Oil change . Tire maintenance
The team , in the quick lube was very helpful in which they went the extra mile in getting my last free oil change that came with the new vehicle , it was a good experience!
Thanks again .
Staff Dealt With
