Verified Customer
9 years ago
recent and ongoing service
Cameron provided excellent service and went out of his way to ensure that I fully understood
the situation. He went out of his way to provide history information so I could contact GM customer service regarding a situation that may possibly involve another dealer. Steve was very understanding of my views on another small issue and readily offered me a service credit
Reply from: Nurse Chevrolet Cadillac 9 years ago
David,
Thank you very much for your feedback regarding your recent service visit and your acknowledgement of Cameron's efforts in assisting you.
Staff Dealt With
Verified Customer
9 years ago
Service excellence
Evan Andrews has been my advisor for at least 15yrs or more. Evan always is "customer first focused" and has taken care of my concerns and resolved "all" issues professionally and with me as a customer, in mind.
Although I have purchased Pontiac and now Buick products, I still service at Nurse..... Only because of Evan and his care.
Evan is a great credit to Mary Nurse and her dearlership.
Bill Nurse would be proud of the service that Evan gives to his customers.
Please pass this on to Mary. I have called her previously about Evans customer service.
Bob Merry
Reply from: Nurse Chevrolet Cadillac 9 years ago
Bob,
Thanks for choosing Nurse to service your vehicle and for responding to the survey. I'll share your kind words with Evan.
Staff Dealt With
Verified Customer
9 years ago
Just everything you Mary have great people working for you
Where do you start from talking with a service rep to the staff working the oil change the service is just great
Reply from: Nurse Chevrolet Cadillac 9 years ago
Hi Gary. Thanks for the positive comments regarding our staff and your recent oil change experience.
Staff Dealt With
Verified Customer
9 years ago
Recall Service
My experience at the Nurse Chevrolet Whitby dealership was great. From the appointment booking to the drop off and pick up were great. The staff was friendly and very outgoing. I would return there again with out any doubt! Thanks.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Brian,
Thank you for your great comments and we're glad to hear that you had such a positive experience.
Staff Dealt With
Verified Customer
9 years ago
job done as necessary.
winterizing, anti freeze, oil change. noise under hood diagnosed, too costly for owner at this time, but was assured nothing dangerous.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Henry,
Thanks for taking the time to complete a review about your last service visit. Glad to hear that we were able to look at everything for you. Let us know if you need anything further.
Staff Dealt With
