Verified Customer
9 years ago
Engine failed 300kms after service and oil change - Nurse did not offer to investigate the problem.
Engine failed (and needs replacement) 300kms after service and oil change at Nurse - Nurse did not offer to investigate the problem unless we paid $1,000. They offered an estimate of $6,200 to replace the engine.
Nurse did allow us to keep the vehicle there while we investigated our options. We chose to tow the vehicle to another service company to find out more details about the problem as they were more reasonable and understanding of our situation.
Staff Dealt With
Verified Customer
9 years ago
Remarks
Staff very courteous & helpful. Have been coming to Nurse Chev for my oil change since I bought my vehicle. Only wish it was not so expensive. Hear that other Auto makers offer free oil changes for owners up to 5 years. Wish GM had similiar offer.
Staff Dealt With
Verified Customer
9 years ago
Great service as always!
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Reply from: Nurse Chevrolet Cadillac 9 years ago
Keith - Thanks for taking the time to complete the review.
Staff Dealt With
Verified Customer
9 years ago
I love the personal greeting and dedication receive when visiting Nurse Chevrolet Cadillac.
I trust that all my issues will be dealt with in a thorough and caring manner and look forward
to each visit, whether upgrading or servicing my car. I always recommend Nurse to my friends.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Colleen,
Thank you for the kind words and recommendations to your friends. We look forward to seeing you when you're in next.
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Verified Customer
9 years ago
Outstanding customer services
I came in for a simple oil lube and filter, and was pleasantly surprised that there was no wait time and I was greeted by not one, but three very pleasant and polite service reps. They invited me to have a seat and a coffee, it would be about 30 minutes. I fact it was only 20 minutes and I will never regret leaving Ontario Motor Sales and joining Nurse .
Reply from: Nurse Chevrolet Cadillac 9 years ago
Pamela,
Thanks for choosing Nurse and we're glad to hear that you had a very positive experience in our quick lube lane. We look forward to seeing you again.
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