Nurse Chevrolet Cadillac

I bought two Chevrolet Cruze LT off John Mulder the last three months for my family and he is second to none. I am ready to come in and see him in November for a Cruze hatch back. I strongly encourage you to call him for your vehicle needs. Boon family

Courteous, very helpful. Respectful of the customers wishes, wants and needs. They give an accurate time frame and meet the demands in case of an emergency. An experience worth waiting on.

Pleasant Staff. Wait time was a bit longer then offered. Not all aspects of the vehicle were checked as in previous visits. Yet really appreciated the complimentary oil change!

I had arranged to drop off my Trax, to have recall work done. Since I’m heading out of town for the weekend, I was advised to show up at service, grab an envelope and leave my keys at service. Upon arriving in the morning, I was told by a person in service that the drop box had been checked and pull the vehicle into the service bay line up. I had a family member waiting to drive me and explained I was on a tight timeline for leaving town. The services person’s attitude really left me wondering why I had spent almost $80,000 (cdn) in 2015 purchasing two vehicle’s at this dealership. The service person made no effort to understand my situation, no effort was made to make this a positive customer experience and it appeared the service persons/departments convenience was the priority. This interaction at the “Nurse Service Department” lasted less than 2 minutes, which is all the time it took for this Service department to lose me as customer. In addition to losing service, why would I ever purchase a vehicle from this dealership?

We never received our free car wash as your materials were not working Other wise the service was very good. We returned a week later and it had such a long line up for car washes that we could not wait that amount of time.