Nurse Chevrolet Cadillac

Excellent 4.7 Write Review
866 reviews on ReviewsiiTM | Latest review 9 years ago
Verified Customer
9 years ago

Overall Experience

Terri was fantastic to work with. She gives you exactly what you ask for, and is not pushy like most car sales people. I loved my experience with Nurse and will be handing out Terri's business cards to everyone I know!

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Verified Customer
9 years ago

Not up to my expectations

I originally went to the service dept. as I had a low tire pressure indication. I thought I would get my oil changed at the same time. Before entering any service lane I asked if I should check in with the mechanical lane or oil one first. I was advised to go into the oil lane and they would in turn address the tire issue. When I was advised the car was ready I asked about the tire and what was the problem. The response was simply we topped up the air without thinking or following my obvious request to find out why was it low. At the point they then put it into the shop and discovered 2 nails in the tire and had it fixed. Then my wife picked up the vehicle and the dash was not reset to the speedometer. Someone had to come out and reset it. I have had this experience before. Normally my service experiences have been good but not this time.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Paul, We apologize for the inconvenience that you experienced during your recent service visit regarding your low tire pressure. Please be assured that we will follow-up with you and also review internally. Again, thank you for your feedback.
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Verified Customer
9 years ago

Brought in a 2010 Vibe for an oil change

Brought in a 2010 vibe for an oil change and when the service people checked the history of the vehicle she saw there was an outstanding recall on the vehicle and she offered to have it down for me while it was there for the oil change. I had already checked with another GM dealer and was told I would likely have to leave the vehicle and then come back and pick it up. This was much quicker and easier the way the Nurse people handled the recall and I was very pleased. Nurse has become my service center of choice. Thank you very much
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Verified Customer
9 years ago

Overall experience

I have always been treated courteously, quickly and honestly. I appreciate this. This includes both service and sales. I always recommend Nurse to everybody. Thanks for all that you have done.
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Verified Customer
9 years ago

Professional service at ots finest

All my concerns and needs were efficiently and seamlessly taken care of. I would reccommend the team at Nurse. Great job.
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