Verified Customer
9 years ago
Very Good.
I found Kristen to be a very helpful sales person. no pressure, friendly, explained all the features. to me. I like her.
Staff Dealt With
Verified Customer
9 years ago
Teriffic Experiencewith our 3rd vehicle fromOrillia VW.
Our experience with Orillia VW has been the best ever encountered with an automobile dealership. They are thoughtful, intelligent, and responsive to the customers needs and questions. We will no doubt return for our 4th vehicle from this dealer when the time comes.
Staff Dealt With
9 years ago
Excellent Customer Service
I have been a customer with Orillia Volkswagen for over ten years. I continue to both purchase my vehicles and have them serviced there due to the excellent customer service and friendly staff. Both the sales department and service advisors provide professional and courteous services. Lisa Jenkins in particular has provided me with excellent customer service over the years in many situations where I need to have the vehicle serviced quickly. As well, recently I was travelling in the United States over a weekend and had a concern about how my engine was performing, Colin Koprowski (General Manager) promptly returned my voice message and provided me sound advice and guidance on what to do, in what would otherwise have been a very stressful situation. It is because of the excellent customer service over the years that I continue to be a loyal customer of Orillia Volkswagen.
Bill Gapen
Professor
George Brown College
Toronto, Ontario
Verified Customer
9 years ago
Great Experience
I was looked after very well by all the staff from the front desk to sales associate as well as the manager.
Staff Dealt With
Verified Customer
9 years ago
Friendly and not pushy salesperson at all
We enjoyed dealing with our salesperson and how she was not always asking us to commit right away and made our decision stress free !
Staff Dealt With