Verified Customer
9 years ago
Rude customer service at service dept, elevated prices compared to other vw dealers, they didn't seem to give a crap!!
I took my vehicle to another be dealer, customer service is rude, one person in particular, and inflated prices as compared to other vw dealers for the same work. I mentioned the inflated prices and they said it just popped up on their system, I saved going elsewhere, and they did more!!!
Staff Dealt With
Verified Customer
9 years ago
Always same experience
I Cannot say enough good things. Staff treat everyone, everytime you visit like family. Will not take my VW elsewhere.
Staff Dealt With
Verified Customer
9 years ago
Good Service / First Visit
The quotation for service was complete, comprehensive & honored. When the required parts did not arrive as expected, special arrangements were made to acquire elsewhere to ensure all work was completed in 1 service.
Staff Dealt With
Verified Customer
9 years ago
We had trouble with our Tuareg phoned in had car towed and helped us out very efficiently. Thank you to the great service staff.
We had a no start on our Tuareg, called our selling dealer had to leave message had no call back. Phoned Orillia VW talked to Lisa directly had it towed over and returned to us the same day. What can I say other than thank you for your efficient friendly service. Regards Walter and Connie
Staff Dealt With
Verified Customer
9 years ago
Buying my first car
Mark was very helpful in finding the right car for me. He was able to answer all of my questions and made me feel comfortable in my choice
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