Verified Customer
9 years ago
Excellent Service
Very good experience, made the experience of buying a car a pleasure. Buying a car is stressful but Mark made it easy.
Staff Dealt With
Verified Customer
9 years ago
Best dealership experience I've ever had.
From calling to inquire about the car I was looking to purchase, to picking the car up a couple of days later as the new owner, Orillia Volkswagen was a pleasure to deal with. No pressure sales approach, kind and respectful employees and willing to go above and beyond in their service to make sure everything was perfect.
They cleaned, prepared and even fixed an issue that popped up during the test drive. Also included several warranties at their own expense without my request just to give their customers that extra piece of mind which would not be found anywhere else.
Would recommend to everyone I know.
Staff Dealt With
Verified Customer
9 years ago
Excellent
My husband and I were received in a friendly manner, the office was clean, organized and staff were all professional and pleasant. We were encouraged to contact them if there were any concerns or questions which I feel quite comfortable in doing. The most important is that we LOVE our JETTA.
Staff Dealt With
Verified Customer
9 years ago
Went out of his way to expedite the purchase on same-day basis.
Sales staff at Orillia VW worked as a team to provide efficient and pleasant same-day service for the purchase of our Jetta. Very happy from initial contact through to delivery of our vehicle that same afternoon.
Verified Customer
9 years ago
Great service, friendly staff..................awesome experience
Mitch contacted us with an opportunity to purchase a lease return vehicle. We saw it, we liked it so we bought it.