Verified Customer
9 years ago
Friendly, professional, knowledgeable, and quick to accommodate any request.
I would deal only with Mark and/or Orillia Volkswagen if my next car was to be a brand new or trade-in Volkswagen.
Staff Dealt With
Verified Customer
9 years ago
My service experience was speedy, warm and freindly
The service provided was for corrections made to the block heater receptacle. As usual the scheduling was fast and convenient. Lisa explained exactly what was needed and the length of time needed to complete the task. The facility's are very clean with coffee and other goodies available for our convenience, I'm always very pleased with the personal touch and very freindly and informed service.
Verified Customer
9 years ago
Barely Passable Service
Experience with Mitch as a sales person was fine, but as for the rest of the dealership especially the business manager.. Absolutely horrible. Not knowledgable in the slightest. As a whole the experience could have been better, I expected more.
Verified Customer
9 years ago
Purchase of Vehicle
Mark was very knowledgeable & courteous. On the day of delivery he made me feel like a special customer. Orillia Volkswagen is the best!!!
Staff Dealt With
Verified Customer
9 years ago
New Car sale.
Great staff who are very knowledgeable. Mark took the time to describe and recommend all available options based on my needs. It was a very easy purchase. Love the new vehicle.