Verified Customer
9 years ago
Fantastic. Steve always takes good care of me.
Steve is a friendly, professional and respectful individual that puts the customer first. He makes dealing with Orillia VW a pleasure.
Verified Customer
9 years ago
Sales is great. Service and Parts are terrible.
Sales is great. Service and Parts are terrible. Slow, unfriendly not accommidating at all. Have purchased all parts and service at another garage where they treated me better for a better price.
Reply from: Orillia Volkswagen 9 years ago
Hello Axel,
My name is Colin Koprowski and I am the General Manager of Orillia Volkswagen. I would like to speak with you about your experience you had here at Orillia Volkswagen. When you have a moment, could you please contact me directly at colin@orilliavw.com or 705-325-6107.
Thank You
Staff Dealt With
Verified Customer
9 years ago
Why we are repeat customers
We have now purchased two brand new VWs from Orillia VW and happy with all our dealings with them both from a purchase and services point of view
Staff Dealt With
Verified Customer
9 years ago
Mitch was able to make me the best deal !
This is my second Jetta TDI, but my first VW purchase with Mitch & Orillia VW, and the sales department was great to deal with, look forward to my next VW with them, Thanks !
Verified Customer
9 years ago
rust warranty
well although not all the parts were replaced by the warranty that we felt should have been We were pleased with what was. Had to contact after car was picked up as it was left a mess. Took the car back in and it was cleaned up. So other than that everyone was quite pleasant to deal with. The heavy coat of work shop dust and grease finger prints should have been dealt with before we got the call that the car was ready. Avoiding an extra trip and extra days without the car. Communication from beginning to end was good…the last call about the state of the car was disappointing as the rep became a little argumentative.
