Laurentian Chrysler

So I brought my truck in for a repair on the fan It was not working , kicking in and out. $600 to repair the resister or something like that. I get it home and it immediately stops working I called the shop and we played phone tag once or twice but than I was working days. On my following days off I returned to the shop and they deemed the problem to be the blower motor and that it was going to cost $500+ To replace because it needed to be replace it was done. So I asked about the other part that was replaced and that it shouldn’t have been replaced and they swore up and down that it was done broken finish. I than asked them why it was doing the exact same thing prior to me bringing it in the first time. So replace a part that didn’t need replacing explain why it is doing the exact same thing. At this point your advisor and foreman wee being patronizing and I knew that customers lost their ability to ever be right so I walked away only to get an invoice for $80 for the inspection. I than bought a brand new blower and replaced myself in under 10 minutes, plugged it in and it was doing the exact same thing. I than googled the problem “blower motor not working” and about 50 bogs videos and sites came up all explaining that it was a loose connection with a blue wire. I found the wire and cleaned it and repaired in under 20 minutes and the blower started working. I then decided to try my old blower and presto the blower started working and has not stopped working ever since. So I decide with my wife that we were not going to trade in the 2016 Dodge Ram 2500 for a Jeep Wrangler the one in your show room. Because your workers either their lazy, incompetent, or scammers, which is to bad because I’ve been a layer customer for over 20 years I should say loyal sucker for over 20years. Oh yes when I wanted to confront the situation with the management I was told that they were busy at the moment and that they would return my call It’s been a week. It’s my mission from here on in to explain this mishap with whoever wants to listen. So far everyone I spoke all had stories of their own. If you ever find out who I am and who knows me you might a you know what I won’t even go there. Thank you for making it easy to keep my business down south. Respectfully submitted Robert Desjardins

Shawn is a super nice guy he helped me out in every way he could, the best salesman I’ve ever dealt with. Gave me the best service and the best price.

I highly recommend Laurentian Chrysler to anyone looking to buy/lease a new or used vehicle. The team here went out of their way to help us, offered us a very fair trade-in value and were completely transparent throughout the process. I am a satisfied customer and will definitely be dealing with them in the future. Jesse

Great experience even after I told him I was not buying that day he managed to sell me a truck. Lol. Great salesman.

Horrible. Rude. Every time my car goes in there’s a problem that happens afterwards. And I’ve picked up my car from them after a month with a transmission issue and there was rust spots all over my car from someone probably using a grinder or something near it. It was a new car