Verified Customer
3 years ago
Terrible vehicle service
Got a wheel alignment done and the steering was still NOT straight. Ontop of that, they charged me $145 to inspect my a/c unit that doesn't work and won't fix it under my warranty. They're trying to claim its the owner of the vehicles fault when its not! Its $958 to fix it. No wonder they're trying to make excuses.
Reply from: Laurentian Chrysler
Andrew, we are sorry to hear about your experience. We have confirmed with our Service Manager that they have spoken with you regarding this situation. If there are any further question please reach out to Amy at 705-566-8400.
Staff Dealt With
Verified Customer
3 years ago
Had a great experience with both Andrew Currie and Brad Heinrichs.
Both the timing and trade in price made this a great time to move to a newer model. I love the Ram line and Andrew seemed as excited as I did in regards to the features on the truck I purchased. I enjoyed dealing with Andrew as he had a similar sense of humour and it made the purchase easier. Brad in financila also explained each detail of the contract and made the deal seamless as well. I would definitely recommend purchasing from Laurentian Chrysler and Andrew again.
Reply from: Laurentian Chrysler
Robbie, thank you for taking the time to share your vehicle buying experience! We are so glad to hear about your time with Andy & Brad. Enjoy your new truck!!!
Staff Dealt With
Verified Customer
3 years ago
Great, friendly service!
We came in looking for a used vehicle with a budget. Dylan was very helpful in achieving this goal! Thanks!
Reply from: Laurentian Chrysler
Christopher, thank you for sharing your experience with the purchase of your new vehicle! We are happy to hear Dylan was able to help you find your new ride! Enjoy!
Staff Dealt With
Verified Customer
3 years ago
Service
Blue marks on the edge of my door, assuming from hitting the hoist, and I was charged $48 for 2 wheel nuts that I said were in the centre console.
Reply from: Laurentian Chrysler
Cindy, thank you for taking the time to share your review. If you have any further questions or concerns please reach out to our Service Manager, Amy at 705-566-8400 ext. 1450.
Staff Dealt With
Verified Customer
3 years ago
The people at laurentian Chrysler are extreme proficient, professional and did an amazing job.
Dylan was an excellent salesman with a lot of knowledge and energy. The entire team was extremely friendly with my family and I and the experience was excellent.
Reply from: Laurentian Chrysler
Cory, we are so happy to hear about your experience with Dylan & our team! Thank you for taking the time to share your review!
Staff Dealt With
