Acura on Brant

We got the Acura 2017 from this branch in November of 2016 and ever since then have been having all sorts of issues with the car and false promises from the service manager and the general manager, Joe Capriotti. It goes to the extent when the general manager promised to get us a replacement car so that our car would be checked his word were:' When you come to the dealership on Saturday morning everything would be waiting for you, a car and the service people would know what to do" When we turned up on this particular Saturday morning not only this general manager wasn't there but nobody at the dealership and the service knew what we were talking about. The general manager was not available on the phone either. So we left furious. What kind of person runs business like that!? Furthermore the service manager lies, the girl at the service manager reception just gives excuses when things were not done properly or not done at all. She gets defensive when challenged on not providing the proper service like she supposed to do. What charm school did she go to? Joe Capriotti is running the dealership like they are still in the sixties lying to cover up faulty cars and incompetent engineers. But what can you expect from the staff when Joe Capriotti is good on talking that starts and ends there. He is talking the talk but not walking the walk. Would avoid this dealership.

Great job and very professional service. Acura on Brant works hard to get your business...an harder to keep it. Excellent staff to deal with before you buy and definitely afterward. I would recommend them to anyone looking to buy a car.

Bought our MDX last year and we are extremely pleased with the vehicle and service. Andrew at service and the technicians have always been professional and courteous. Thanks you

I've been taking my car to Andrew Czornoba for years , he was Very kind and honest, always leave happy thank you very much

I have always been taking my 2008 Acura RDX to Acura-on-Brant with couple of exceptions where I realized it was a mistake taking my Acura to anywhere else for service and repairs. My last repair was to sand my front lights after 9 years being on the road and despite the fact that they quoted me around $90 I was charged for only half that price as I went there at the right time when they had discounts available for that service. i would like to thank my service reps Andrew and others for their great service. Keep it up!