Had service 2 done on my vehicle, staff was very informative on what they were doing, asked if I wanted or needed anything else. Shuttle driver was friendly. Vehicle was ready 20 minutes before the time they gave me.
I had a service number one plus a recall on my Tucson. They also changed my windshield wipers. Everything was was done thoroughly and on time. Courteous staff talked to me every step of the way.
Whenever Chris Rostek from the Service Dept. handles my service I'm always completeley satisfied
Chris is always very friendly and knowledgeable about my Santa Fe. She always calls me about 1/2 way thru the service call to give me an update and possible costs. She is one of the reasons I have my service done at Murray Hyundai.
I booked a service where I would wait for my vehicle. I was early for my appointment but was greeted warmly by the service advisor. I requested the amount of time for the service and recall items and was told two hours. Check in took only a few minutes and I was on my way. I was called two hours later to ask if I needed the recommended additives and that my vehicle was ready for pickup. On arriving at the dealership I was again greeted with enthusiasm. We ran through the details of the service and paid my invoice in less than ten minutes. I was impressed with the Service Advisor (Jessica) who was very competent and knowledgeable. As this is my first visit to this dealership I plan on having all my future service work completed at Murray Hyundai.
Service at Murray's is always great, it's the car that is a waste of money.
I blew a tire out on a little curb and needed to be replaced. It took over a week to get the tire in so I drove around on the donut they put on the front tire until the new one came in. It's not easy being respectful when I drive an overprices aluminum can Hyundai calls a car. Don't buy a Kona! Buy from Murray Hyundai but don't buy a Kona!
