Good experience. They were running behind so they didn't call to advise me of some of the smaller things that needed to be done (replacing air filter, etc.) but they gave me detailed list on the service sheet so I can go back.
I have had to bring my 2009 santa fe in for maintenance now on several occasions. Jessica has always provided me with great customer service and she truly cares about the customer's needs. She has dealt with my questions / concerns professionally so that I can make an informed decision. She has a very friendly and helpful attitude. She always makes every effort to ensure that my concerns are met. On the latest visit, I was provided with a courtesy vehicle to ensure that my day proceeded seamlessly while my vehicle was in for maintenance. Truly appreciated that. Thanks very much Jessica for the great service!
First off this email is addressed to a Robert and I am not Robert. Second my Sirius Radio trial apparently started on the 2nd....I did not get the car until the 7th and the Sirius radio was not up and running until the 18th. Had to drive back to the dealership because rear tail light wasn't working. Tony was very nice and professional. It would be nice if someone offered to extend my Sirius radio another 2 weeks.
Very friendly atmosphere in the dealership.
Staff and Service advisors are very accommodating and efficient! Their made recommendations to better my car!
I will recommend their service team to friends and relatives
I purchased my Equus from and had it serviced at Murray Hyundai for 3 years. Jessica Jorgenson, their service consultant provides top shelf customer service. She is always pleasant and is always prompt at giving me updates regarding my vehicle. Damien Lavallie, their service manger provides outstanding customer service. I had an issue with my entertainment system and Damien called Hyundai directly and worked everything out to my complete satisfaction. I would strongly recommend this dealership to my family and friends.
