J'ai loué un 2021 Q8 pour 4 ans.
Emilie nous a donné un service impeccable.
Elle nous a montré plusieurs possibilités allant de la Q7 à la SQ7 et SQ8.
Elle a pris son temps et nous a très bien expliqué toutes les différences.
Reply from: Audi Ottawa
Salut Joanne,
Merci beaucoup d'avoir pris le temps de nous évaluer et de nous avoir attribué 5 étoiles ! C'est toujours excitant de voir nos clients évoluer vers nos modèles sport. Le SQ7 et le SQ8 vous obligeront à saisir le volant. Nous espérons vous revoir bientôt dans notre magasin!
Sincèrement,
Votre équipe chez Audi Ottawa
I am not the easiest client to deal with, Emilie did a fantastic job in dealing with me. I could not be happier with her service
Reply from: Audi Ottawa
Hi Stephen,
Thank you so much for the 5-star rating. We're happy that you're happy, and we're looking forward to your next visit to Audi Ottawa.
If there is anything we can do before then please let us know.
Enjoy your summer!!
Sincerely;
Your Team at Audi Ottawa
I am the proud owner of a beautiful new SUV. Emilie has shown her expertise in both her knowledge of the vehicle, and her personal skills- dealing with clients. Emilie exercised a great deal of patience through to my eventual choice. I hope to throw business her way.
Reply from: Audi Ottawa
Hi James,
We are very pleased to hear you are proud of your choice and appreciate the Five Star Review!
We pride ourselves on supporting our clients through the buying car buying experience and going above an beyond to help get them into the Audi that suits them best.
We hope you enjoy everywhere it takes you and look forward to seeing you in the future.
Sincerely;
Your Team at Audi Ottawa
I did not have a good experience with sales. I was never kept up to date during the purchase process or with the delivery timeline of my car. I'm the one who sent emails and was always answered a few days after. I dint find that acceptable at all even under the ''covid'' conditions. I'm a sales manager at an equipment dealer and know the importance of keeping your customers up to date and answering my emails as soon as I can without excuses. And for me, this was a huge purchase. Not only monetary wise but without even seeing the car. All was done by email and response time was poor. On the day of delivery I only saw my sales person as she walked by and said hello. The other three employees were great. Mustafa, Jamie and the gentleman who went through the car with me. I sent an email to my sales person on June 1st regarding some questions on the car and still no response... I had two referrals to give but ended up sending them elsewhere. Its nothing personal...
Great experience with Audi Ottawa. Staff was very courteous and accommodating. The day of delivery was very smooth and they were ready with the paperwork to sign off. Given the pandemic, the experience was very positive.
Reply from: Audi Ottawa
Hi Angelo,
We appreciate you taking the time to review your experience with us here at Audi Ottawa. We are very happy to hear you had such a great car buying experience and hope you enjoy each day with your new Audi!
We look forward to seeing you in the future and hope you have a wonderful summer.
Sincerely;
Your Team at Audi Ottawa
