26 reviews on ReviewsiiTM
Latest review 5 years ago

Deborah Purdy

Audi Brand Specialist at Audi West Ottawa
Excellent 4.9

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Verified Customer
5 years ago

Treated like family

Thanks for welcoming to the family, after a few days and some cold weather getting the heated steering wheel wasn’t so bad. Appreciated you being available while you were sick. All the best
Reply from: Audi West Ottawa
Hi Chun-Pong, thank you for your review! We take pride in providing the best possible customer service and are delighted to hear you had a positive experience! We look forward to having your continued business. Sincerely, Audi West Ottawa

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Verified Customer
5 years ago

My experience with Deb Purdy was superior.

Buying/leasing process was easy and hassle free. Deb took her time and made the experience relatable and not overwhelming. Deb is a definite asset to the Audi experience. I have definitely shared my positive experience with my network of friends, colleagues and family.
Reply from: Audi West Ottawa
Hello Kim, thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi West Ottawa

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Verified Customer
5 years ago

Awesome staff, courteous

The design of the new dealership sucks. It feels like a high end corner garage. However, from the greeter, to the sales staff and sevice it meets Michael Mraks high standards.
Reply from: Audi West Ottawa
Hello Robert, thank you for your review and your honest opinion! We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us (despite your distaste in our new digs). We look forward to having your continued business. Sincerely, Audi West Ottawa

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Verified Customer
5 years ago

Wonderful experience and great service.. Everything went smoothly.

I leased a Q8 in July and I needed it for a specific date and Marks Motors was able to deliver in time! It was a great experience. I had previously dealt with Mark Motors years back when I had bought my Q5.
Reply from: Audi West Ottawa
Hello Marie-Josee, thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi West Ottawa

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Verified Customer
5 years ago

Very pleasant buying experience with great service from Deborah and the management team

New Q8 purchase, everyone involved were very professional and pleasant to deal with. Everyone at the dealership were all very customer oriented and went out of their way to ensure a pleasant buying experience.
Reply from: Audi West Ottawa
Hello Doug, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi West Ottawa

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