Liam made us feel more like family the customers!!
Everyone we dealt with where pleasant and professional.
Best car buying experience ever!
Reply from: Audi West Ottawa
Hi Stephane,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
We Look forward to seeing you again soon and hope you enjoy everywhere your Audi takes you!
Welcome to the family!
Sincerely;
Your Team at Audi West Ottawa
Really liked the service and found that we could respect each other. Came threw with a very pleasant experience overall. Was just a little disappointed that I never got my second key for my new car. When I traded in my used car I thought that I had both keys but only had one. I thought that they might at least give me the second key to my new A6 with the money I paid but It was like that didn't matter no second key for my used Honda no new key. Other than that I really liked my experience. I will be back I think but will make sure I get both keys to a new car. I did say I would pay for the second key but no one responded back to me for how much or when I could get it.
Reply from: Audi West Ottawa
Hi Thomas,
We appreciate you taking the time to send us this message and Five Star Review. We are very happy to hear you enjoyed your experience overall and want to congratulate you again on purchasing your new Audi A6! We look forward to continuing to do business with you in the future.
Sincerely;
Your Team at Audi West Ottawa
Liang and the rest of the team at Audi West were GREAT !
They took the time to explain all options and were very professional during all steps of the leasing process.
Reply from: Audi West Ottawa
Hi Luc,
We are thrilled to hear you had a great experience and appreciate the Five Star Review. We take allot of pride in going above and beyond for our clients and are happy this was reflected during your time spent with us.
Congratulations on your new Audi. We look forward to continuing to do business with you in the future.
Sincerely;
Your Team at Audi West Ottawa
Hi, overall good experience with sales staff, but not so great with communication about picking up the vehicle. Individual at front of desk (blond tall person) did not know about staff nor did she care for informing the appropriate person when paper work was done. I had to seek out the key handover person myself. Overall small bump in an overall good experience.
Liang Liu was very professional, showed a lot of patience and took the time to explain everything I needed to know and asked about. He was prompt to respond to emails and took the time to take me on several test drives.
Reply from: Audi West Ottawa
Hi Jelka, thank you for your review! We take pride in providing the best possible customer service and are delighted to hear you had a positive experience, especially with Liang! We look forward to having your continued business. Sincerely, Audi West Ottawa
