Great communication with the team at Murray GM. They took the time to make sure I loved the vehicle before committing. My satisfaction was more important to them then the sale was, which made me feel comfortable with the entire process.
SHELDON WAS VERY PATIENT WITH ME, I TOLD HIM WHAT KIND OF CAR I WANT, WHENEVER THERE WAS A VECHICLE CLOSE TO WHAT I WANT, HE TEXT THE PICTURE AND THE DISCRIPTION OF THE VICHICLE TO ME.
We picked up our new 2022 Cadillac XT5. It was nice and clean and ready to go except for a few dealer installed parts that were on backorder. Look forward to getting all the added parts installed shortly.
Sheldon and the team at Murray GM were able to get my vehicle into my hands quickly and professionally. Supply issues for new vehicles and a lack of used inventory made this a challenging time to purchase a vehicle. They stayed in touch over 2 months, even when I'd placed a deposit on a different vehicle elsewhere. When that purchase & delivery was delayed for weeks, Sheldon communicated with me about any new or used vehicles that fit what I was looking for. Ultimately, I settled on my 2022 Terrain and couldn't be happier.
The service was very good considering the lack of vehicles available on the lot. Sheldon did a very good job keeping us informed as to what was going on. We appreciate his service.
