Ross Holland

My vehicle came in for a second clean as it was still dirty when I bought it. It’s still dirty but Ross is an excellent service advisor and kept me informed of the status of my vehicle

I recently had my new denali in for a few warranty items. Service team was very curtious and understanding. They helped me get a rental and service was very speedy. I would recommend them.

Murray GM could not manage to fix Grampa's diesel truck. After paying +/- $20,000, the truck needed to be towed back home to a reliable diesel mechanic to be fixed. There were numerous mistakes made by Murray GM mechanics, which ended up costing Grampa more money every time they called. Lesson learned. Tow it home. Do not let Murray GM touch a diesel truck!

We were treated with great respect. Explained everything. Very helpful and wonderful people even offered a car if we needed one and that means so much

Ladies and Gentleman I had my Camaro at your Service department for a noisy Differential , in fact Crown and Pinion had to be changed out along with the stub shaft Bearings and the Pinion Shaft Seal,additional it was found by your Service department , that the A/C compressor had an Oil leak and is to be changed out .With all above work completed I picked up my car and left Moose Jaw for a business trip to Regina , during the drive I did not noticed a whining noise , but there was a slight metallic knocking noise at acceleration and deceleration coming from the rear axle , which got louder as soon as I arrived at my destination in Regina to describe, it was a metallic knock like something was loose at the rear Axle .I brought the car back the next day and again with the A/c system working at only 50 % max output as it should, I had to leave the Camaro at your Service advisor 's request ,due to it was found , that knocking noise was a loose control arm and in addition , there was an oil leak at the Differential , at this point I was told not to drive the Camaro any further and another Pinion seal was on rush order. Regarding the low A/C output I was told The service department will change the inline orifice and re vacuum refill the a/c System . this was last week Friday the following day this Camaro suppose to be the Wedding Car for a Bride and Groom in Winnipeg, needles to say , I had to cancle that engagement . What ever happen to do it right the first time , your company Murray Chevrolet in Moose Jaw like to uphold and maintain Customer Satisfaction. but Ladies and Gentleman it doesn't seem to be in my case. Today Wednesday 07.05 .2017 I called my service advisor in the morning , and I was told , yes Rudy I get back to you with all facts about your Camaro , guess what ,it is now Ii is 19:00 o'clock and I never had a return call from the service advisor . It's sad on how I as a Customer get treated and a rental Car is not a substitute for my Camaro convertible especially with the nice hot days we got right now. So ladies and gentleman, Customer satisfaction starts with YOU. Rudy Schaaf Supervisor Mechanical Canadian Pacific Rail Moose Jaw