Truck went in for new tcm and a winter service special. Charged me more than they quoted me for tcm and told me they did me a favour by charging less time even though it takes 10 minutes and it can be done while doing the oil change. They didn’t rotate my tires which were way over due and told me they looked ok. There’s no way you can charge shop time for changing oil and reprogramming a tcm when it’s done at the same time.
I brought my truck in for a warranty issue and Murray’s fixed it and it was polite prompt service
My def indicator was stuck on 24% no matter what the level was so Murray’s did some kind of software reset and it is not showing 24% now but it shows ok, so time will tell if it’s working properly as the level changes.
Welcoming accommodating staff that explained the process and asked if there was anything else they could do for me while the truck was in for an update.
