Matt is always cooperative to work with for service availability
Should I ever need vehicle matters dealt with, Matt knows the importance it is for me of a quick solution to getting my vehicle back on the road as fast as possible.
I am very disappointed in the response I got from Matt regarding the driveshaft bearing on my 2021 cadillac xt5(howling noise)I had taken him for a ride to let them hear it and of course after driven a bit the howl quietens down he did say he heard it at one point.I explained to him this problem had been diagnosed at capital gm in regina as a bad driveshaft bearing he rudely said to me " then why are you bringing it here" I replied I wanted him to hear it the part was on order and on speaking with GM to find out when it would arrive they told me it was in at capital I asked if I could have the work done in moosejaw , they said take at any GM dealer you want. I had explained I lived here and didn't really care to drive highways in the winter to regina I phoned capital and asked if they would sen d it to murrays here, no problem. they would contact Matt to let him know and I said I would contact him also he gets upset with me. says he can't do it I would have to go to capital and have it done (rudely)very poor attitude from management. It seems everytime I have a problem with the car he disagrees with what I have to say as if I don't know what I'm talking about. been around a long time
I found myself in need of emergency service on my 2001 GMC Savana 3500 passenger van. The Murray GM service staff was willing and able to repair the problem and get me back on the road. Thank you.
Excellent service and done in timely manner. The service team kept me informed of the progress and any issues they found. Would definitely recommend them to friends.
Clear on maintenance being done on the vehicle and finished in an appropriate time.
Got an oil change, tires rotated, completed 70,000 km checks as well as some standard maintenance.
Was informed prior of work they would be performing and gave a good recap of condition of vehicle afterwards