The Service Team at Jim Thompson Chrysler

I do not appreciate being told this company does not cover road hazard on tires, only to find out after the fact that the tire company that provides the tires for my vehicle does have road hazard on the tires on my vehicle. Costing me full price for two tires. Then there's oil change that cost twice what a local competitor charges, and charging, and $75. to check air presser in my tires. This is just the start, If I had all the work done on my vehicle that has been suggested to me I could have bought a new vehicle. This is not good customer service, not to mention we have bought our last four vehicles from this company and more than likely our last. Is this respectful enough for you ?

the service got me in, but for having a blub change cost way to much, and l have a working plan, please explain that to me

Told I needed a carbon something when I went in for my scheduled oil change. But looked it up after the work was done and didn't need it. I do like having my jeeptaken care of by you guys. I baught from Carport. Was happy with salesmen. But not happy with buying a second key. Only to be called and told a few weeks after fact that they had and found second key. Will try on next scheduled service one last time.

Great service. Only problem is uncomfortable chairs for the wait. The staff is clean and friendly. They are very knowledale on our veckle.

On June 15th 2017 I took my 2005 Dakota in to have the oil changed With a 16-point inspection Which would be An oil change Lube filter and inspection.Noticed the next week which would be the 22nd of June Thursday There was a fluid leak under my truck Try to take it in Thursday With no luck no one could look at it.I dropped it off At noon Friday the 23rdTo find out what the fluid leaking was.Found out Friday at 3 p.m. the leaking fluid was oil From the drain plug in oil pan.Straight up! somebody didn't tighten the drain plugAnd that cost me $61.59 More than the oil change itself .I would like someone to explain to me how an oil drain plug can malfunction.I am hoping to meet with the service manager This week coming Maybe He or she can Help me out with this. Thanks