543 reviews on ReviewsiiTM
Latest review 6 years ago

Dan Strong

Service Advisor at Palladino Honda
Good 4.4

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Verified Customer
6 years ago

Great service as it always is.

Had b service done on my civic. Mechanic very good and obviously knows his job. Had air filter replaced, wiper blade inserts and transmission flush. Service advisor for this work was Dan Strong,who is both knowledgeable and very congenial. A real asset to the dealership and a pleasure to deal with.
Reply from: Palladino Honda
Thank you so much Brian!

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Verified Customer
6 years ago

Acceptionlly great!

Had b1 service plus transmission flush . Everything checked including wiper blades. Mechanic very congenial and obviously knows his job.Dan, the service advisor,excells in all areas of his position and is a pleasure to deal with. Service done and completed well within time promised.
Reply from: Palladino Honda
That is wonderful to hear Brian!! We look forward to seeing you again.

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Verified Customer
6 years ago

Excellent Service

Excellent customer service and the service was much speedier than anticipated. I have nothing but good things say about the service department
Reply from: Palladino Honda
Thank you so much Beth! We strive to always provide our customers with excellent service.

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Verified Customer
6 years ago

Service Appt

Vehicle was ready with all work completed by the promised time. Used the shuttle for the first time in years and it was also timely.
Reply from: Palladino Honda
Heather, thank you so much for your awesome feedback! We are so happy to hear you took advantage of our free shuttle service.

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Verified Customer
6 years ago

Shuttle Service was bad

The issue with our visit wasn't the service, our car was serviced and ready to go as expected, no issues there. The issue was the shuttle service. My wife had our car at Honda at 830ish the day of our appointment, I received the text saying checked in at 8:38am. She told them she needs a ride to Costco (2 minutes down the road) as she works at 9am. She was told it won't be long. She ended to up being 15 minutes late for work, and got in trouble for being late. She was not happy. The shuttle was also 15 minutes late picking her up. I understand traffic and all, but she was already late in the morning. She was not happy with the shuttling service. Perhaps you may need more drivers/shuttles available.
Reply from: Palladino Honda
Shane, we apologize for the longer than anticipated wait time for the shuttle. Thank you so much for your feedback.

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