mechanic failed to recognize dashboard service wrench
Car sat for 3 hours and was not advised prior to scheduled appointment that repair duration would be 6 hours
Compensation in the form of a free oil change would be nice.
Reply from: Palladino Honda 8 years ago
Richard, we apologize for the miscommunication. You may contact our Service Manager Ray to discuss your concerns at 705-673-6733 ext 263 or by e-mail ray@palladinohonda.com.
I'm not sure if the technician drove my truck to hear the noise as it still remains. I was told, the panel is as designed. For reference, my 2003 CR-V doesn't sound this bad. Upon arriving home after the appointment to eliminate the noise, I wedged some foam between the truck's console and the panel. I await your response.
Joe
Reply from: Palladino Honda 8 years ago
Joe, our Service Manager Ray will be in contact with you early next week to discuss this issue.
made an appointment for oil/filter and a Brake fluid flush..explained that I would be waiting
for my CRV...Dan got it in and returned to me sooner than promised......thanks
Reply from: Palladino Honda 8 years ago
Patrick, we were happy to service your Honda CRV for you!
