I received the same pleasant and professional service that I always do.
A faulty motor to operate a sliding door panel was replaced.. From the most pleasant greeting when I brought my vehicle in to the dealership to the professional repairs and timely delivery the whole process was without fault.
Reply from: Palladino Honda
Jack, we appreciate this awesome review of your experience with us! We're so happy that everything went so smoothly.
We have always had our CRV serviced at Palladino Honda and have never had any real issues. But on this occasion, my wife unwittingly "ok'd" the replacement of the serpentine belt, which was apparently due for replacement. Our invoice shows we were billed $100 for the belt! The average on-line price is around $20. That's a 500% increase for "Genuine Honda Parts"! We were also billed $80 to change the belt. That's $180 to change a belt. This is simply absurd....
Reply from: Palladino Honda
Lindsay, we are sorry to see this review. Our Service Manager, Marilyn Bodson, would be happy to explain the charges in further detail. We do not wish for you to be dissatisfied! (705)-673-6733
The kind of excellent service I have come to expect over the years.
It is comforting to know that when I bring my vehicle for whatever reason, I get exactly what was requested ,on time ,and always with a smile from knowledgeable and professional staff.
Reply from: Palladino Honda
Thank you for this amazing review, Jack! We are so happy that you always have a positive experience with us.
