599 reviews on ReviewsiiTM
Latest review 7 years ago

Kara Wing

Service Advisor at Palladino Honda
Excellent 4.5

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Verified Customer
7 years ago

excellent could not have been better.

The folks at the the service desk are polite, friendly, and efficient. The loner vehicle was immaculate. The work was completed ahead of the estimated time and I was notified promptly. They located a seal leak and repaired it under warranty. What work was completed was explained in detail. The level of service is what I have come to appreciate over the last 41 years in dealing with Palladino Honda.
Reply from: Palladino Honda 7 years ago
It is our pleasure to service your vehicle for you Peter. Thank you so much for your feedback!

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Verified Customer
7 years ago

Excellent could not have been improved upon.

Staff is friendly, knowledgeable and efficient. The work was completed before the estimated time. The loaner vehicle was immaculate. As usual the the service desk people went out of their way to make the visit enjoyable.

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Verified Customer
7 years ago

Very pleasant.

Service rep was very pleasant, cheerful and the service was within the estimated time-frame. . Left the dealership with a smile.
Reply from: Palladino Honda 7 years ago
Donna, that is so wonderful to hear! We look forward to seeing you again.

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Verified Customer
7 years ago

Dishonest Hourly Billing

Charged me a 'rate chart' hourly fee instead of the actual time taken. Considering other options in the future.

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Verified Customer
7 years ago

Customer service could give Good advice when doing repair.

Have good coffee when waiting for repair. Customers service is pretty good and comfortable.will come to Honda in the future.
Reply from: Palladino Honda 7 years ago
Xiaolong, we are glad you enjoyed the coffee while we serviced your vehicle for you! Thank you so much for the review. We look forward to seeing you again.

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