Very good service and friendly staff, notified me about parts to change prior to doing the work and with a quote..
Very good service and friendly staff, notified me about parts to change prior to doing the work and with a quote. Did not make me feel obligated to do the repairs and more of a recommendation which was great.
Service for air bag recall. Nice Valet service. Nice staff. BUT, quality of repair work is not known at this time. There is no visual access to repair shop.
Reply from: Palladino Honda 8 years ago
Donald, thank you for your feedback. Please know that although there is no visual access to our shop we do provide quality servicing backed by Honda Canada.
The recommended repairs were found to be unnecessary when I brought the car to be checked at a different garage.
The recommended repairs to my vehicle which would have cost $1500+ were found to be unnecessary when I brought my vehicle to local a reputable garage. They were in disbelief as so was I that palladino Honda would have attempted to replace components which were not damaged and which were still in good form. Many of the people I have spoken with about this situation have suggested that I report the case to the better business bureau.
Reply from: Palladino Honda 8 years ago
Marcel, our Service Manager Ray has e-mailed you. If you would like to call him he may be reached at 705-673-6733 ext 263.
I was told that drop off was at 5 pm and pickup was at 5:45.
I was there by 5 pm, but the car wasn't ready until 6:10 pm.
25 minutes may not sound like much, but I had other plans that evening, and I felt rushed getting to my event.
Reply from: Palladino Honda 8 years ago
Andre, we are truly sorry the oil change took longer than promised.
