Customer service rep day of visit very good. Given incorrect information by sales rep who I was transferred to initially by receptionist. Told me I was not covered for tire repair. Spoke to mechanic to get quote of repair and he is the one who told me I did have coverage. I was price comparing and just about purchased new tire from Canadian tire based on sales reps information. Not happy with that.
I love the staff and service at Palladino Honda from the actual service folks, to the sales & financial staff and up to and including the owner Vince. They treat me like gold! They are the reason I recently purchased my second pilot!!! Thank you!
