Tire change/balance/alignment storage. Shuttle service was prompt and greatly appreciated. Car was ready when promised, but when I tried to leave, my car was boxed in by a demo and it took staff 15min to find the keys. You need more parking, but I guess you already know that! :)
I am a repeat Palladino Honda Customer and plan to continue for years to come. I must commend the staff of in each department (service, new car sales, used car sales, and finance department.) I have never dealt with a staff member that hasn't been pleasant, courteous, knowledgeable and professional. I love my honda civic and i enjoy visiting the dealership.