So impressed with the quality of their inventory, and their amazing incentives. Received my truck within 4 days of filling out the paper work, with a spray in bedliner and undercoat. Couldn't possibly be happier with the Customer service Kyle and Phil offered. Thank you so much.
Reply from: Forest City Dodge
Brandon thank you for the great review about our team Kyle and Phil.
We are so happy to have you be part of the Forest City Dodge family. We wish you the very best with your new truck.
I have been going to Forest City Dodge for 3 years. I always receive very friendly and personable service from Serge and Tamara their service advisors. I was having battery issues which was losing charge since they replaced my old one. They stood behind their warranty and always helped in trying to figure out what was the cause of it. Car needed a boost I called Tamara two days in a row in December during holidays time frame and she sent someone to take care of it in a timely manner so I can make my appointment. Even though Serge took the car in November to investigate and ran every test Tamara still offered to take the car in again in December to run tests again. I got a call from Tamara that they did figure out the problem and fixed it. I appreciate that they kept me informed as they were running tests.
I have been in contact with the manager Maria during the summer she took care of my needs. I am thankful to Gary (the shuttle service) as well. He is so accommodating , polite and friendly. I definitely recommend the whole team at Forest city Dodge.
The staff at Forest City Dodge, kept my car for 4 days, bickering about warranties and service. In the end with some phone calls and negitive reaction, the matter was resolved. IN fact the general manager fix my car and drove it to me.
Would I ever do business with Forest City? Well not for my KIA, because it has a very special engine, but may consider my next buy from them again, because the car runs great now!
