179 reviews on ReviewsiiTM
Latest review 10 years ago

John Turner

Service Advisor at Ontario Motor Sales Limited
Excellent 4.8

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Verified Customer
10 years ago

Routine service appointment plus recall processing - all satisfactory

Questions always answered fully (re tires in this case). Service prompt, reflecting an overall attitude of providing customer satisfaction. Left with the impression that things are 'handled right'.

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Verified Customer
10 years ago

OMS is the best dealership for service that I have dealt with!!!!!!!

My Chevy Cruze has always had an issue with leaking antifreeze. I stopped into the dealership early Saturday morning and John had my vehicle repaired before the end of the day and was covered by warranty which I was not aware of until John brought it to my attention. I have never had a bad experience at OMS and would recommend them to anyone. I only wish the vehicle was as reliable as John and the service department of OMS

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Verified Customer
10 years ago

John is always helpful and courteous in his dealings with my wife and I.

John does his utmost to provide an accurate estimate of the work required as well as the cost and the approximate time to complete the service work involved. This allows my wife and I to make an informed decision on how best to proceed on any given day when having our vehicles serviced.

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Verified Customer
10 years ago

I have always received excellent service from Johhn Turner

I have had several problems with my vehicle plus two recalls. John Turner has always worked with me to solve these problems to my satisfaction and to make sure mr recalls were righted as quickly as it was possible.

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Verified Customer
10 years ago

Great service and none of the run-around... OMS just does it.

I had my Chev HHR SS Ignition replaced through the recall and was fast and perfect. Also had some other work done on other occassions (front pads and rotors replaced, belt replaced, wipers replaced, a GMPP tune.) All done with my satisfaction and a free car wash to boot! OMS service department is the only place to go to get your vehicle pampered. No one else will do.

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