As usual, top notch treatment during my recent visit.
The primary reason for my visit was to have my tires changed over for winter driving. We discussed some recently recommended additional maintenance that had been suggested for my vehicle and I had everything done that needed to be completed at this point in time. We went over each itme in detail and deferred some things that are tied in with the odometer reading. Everything was explained and discussed so that I was able to make an informed decision.
Reply from: Ontario Motor Sales Limited 9 years ago
Hi Wendy! Thanks for the review! We're glad you enjoyed your visit with us and hope to see you again soon.
Steve is always very thorough and listens to what my concerns are. Typically when I come in for service it's for a few different things and I find that he is always careful to pay attention to each concern and write them down so they all get addressed. I trust him and his recommendations.
The staff and Steve were so wonderful and understanding when I brought my car in the have it flushed. They answered all my questions and took all my calls in timely manner. My car was fixed so quickly especially for bringing it in on a long weekend! Thank you Steve for all your help and understanding!!
90% satisfied, left hand does not know what the right hand is doing, their need's to be more communication among st staff and better sourcing of parts.
