Contacted by e-mail on a Holiday Weekend - got back to me the next day. Outstanding service - no pressure. Drove 5 hours (each) way to pick up the vehicle. Highly recommend North Bay Mazda.
Experience was wonderful. All members of the staff I dealt with directly were knowledgeable and welcoming.
So far my new car is exactly as expected and described.
It was a delight working with Charlie on the purchase of my "new to me" Mazda 6. She is definitely an asset to the Mazda team, and i will recommend her to any of my friends / family who are looking to buy a new/used vehicle
Reply from: North Bay Mazda
Holly, thank you for this amazing review! We appreciate your endorsement and we are pleased that your experience was so positive with Charlie!
The salesperson was very efficient, helpful and was able to provide me with what I wanted within my budget.
It was a positive experience. This is the first car I have bought that is not North American made and I was pleasantly surprised at the process. The salesperson was flexible, I was able to test-drive by myself.
Reply from: North Bay Mazda
Corina, thank you for this great review of your experience! Welcome to the North Bay Mazda family!
Everyone was quick to help me and very pleasant to deal with
I wasn't planning on buying a new car but fate had other plans when my car became unsafe to drive. I knew that my next car was going to be a Mazda so I contacted my local Mazda dealer. I was seen the same day. Within two days, I made my decision and bought a Mazda CX-3. Unfortunately I had to wait a bit for my car as the color I wanted with what I wanted wasn't in stock locally. that being said, they had my car onsite quick enough. Thank you to all the staff, Manager Matt, Sales person Charlie and Financing personnel Justine.
Reply from: North Bay Mazda
Farrah, thank you for sharing your amazing experience with us! We appreciate the 5-Star rating!
