From the moment I walked in the building I felt welcomed and my vehicle concerns validated. Bill made me feel stress free that my care was in good hands. The door lock was fixed and my car came out perfectly clean inside and outside. I would definitely purchase another Mazda and recommend others to purchase due to the excellent service I get from the team at North Bay Mazda! Vehicles are dime a dozen but its the service you receive after you purchase that matters the most.
Reply from: North Bay Mazda 7 years ago
Thank you for this glowing review, Natalie! We are so happy to hear that your experience was so welcoming and positive! We are privileged to sell such fine vehicles but you are correct, our service is what sets us apart! We are so happy to have you as a part of our family.
As always the staff was polite, informed and helpful. A secondary issue presented itself and it was dealt with quickily and staff went out of their way to make sure I was not inconvienced. Much appreciated!
Reply from: North Bay Mazda 7 years ago
Maureen, thank you for this lovely review! We will always go the extra mile for you!
Could have offered more deals, considering I made it out with cash.
Sales guy was friendly but was not there on the final sale day, a little bit upset, he pussed us all week to bit this suv and than was away for the final sale day.
But the lady was good too.
The SUV it self could have been cleaber in the inside.
Reply from: North Bay Mazda 7 years ago
Chad, we are sorry to hear about your experience but we appreciate your feedback! I have spoken to our General Manager, Nick Vrbanac, and he has notified me that he is in contact with you. If you require any further assistance please feel free to reach out @ (705)-476-7600.
Bill always makes sure the vehicle is properly serviced and washed for every visit. He listens to the customer to ensure he is providing the correct service response
Reply from: North Bay Mazda 7 years ago
Thank you for this great review, Michael! We are so happy that your service experiences here are so positive!
